Review Testimonial

Customer Experiences You Can Trust

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steven baldwin
6 days ago
Great experience with Kirby moving! I highly recommend them for your next move!
Response from the owner:Thank you sir!
Scott Arnburg
1 week ago
Excellent experience with Kirbys Moving from start to finish. Russell, Arman, and Javontay were professional, efficient, and took great care with everything during the move. They worked hard, stayed organized, and made the whole process smooth and stress-free.

What really stood out was the customer service from the owner, Tay. He personally followed up with a phone call after the move and even caught a billing discrepancy in my favor before I was even aware of it. He corrected it immediately, which says a lot about the company’s honesty and integrity.

Highly recommend Kirby's Moving if you want a dependable team that truly cares about their customers.
Response from the owner:Scott! We're glad you had such a great experience with our Team. Thank you for your Trust and we will always do right by you.
Ann Madamba
2 weeks ago
Great move crew led by an honest and honorable individual. It was a tough move with lots of heavy stuff and a 2 hour drive but that got it done in a day.
Response from the owner:Thank you for your kind words Ann! Honesty and Trust is extremely important to our Veteran Owned Company.
Rikki and Debbi
2 weeks ago
They were amazing! They packed the truck smoothly and quickly. When we got to the new place, they put things where we asked. It was a great experience and we will definitely use them in the future.
Tyler Irwin
4 weeks ago
They are awesome and did a great job.
Response from the owner:Thank you, Tyler!
Linda Rasmussen
1 month ago
Moving was made easy for us by Tay, Russell, Donald, Armon, and Mason. They were phenomenal at loading and unloading our things. We felt they took good care of our possessions and our homes. They were courteous, professional, and helpful. Their teamwork was excellent and they were thorough in what they did. We feel like they are leaving us as friends.
Response from the owner:Thank you, Linda! Our well trained friendly movers will always make things easy.
Holly Konz
2 months ago
I was looking for labor to help move out of my marital home after a divorce. My court ordered move date was a Sunday and I was having a hard time finding help. Kirby's does not do moves on Sundays but i talked to an individual who gave me some recommendations. It was incredibly helpful. When I move to my final home, I will definitely be using this company just because of that!
Response from the owner:Holly, we were glad to provide those relocation recommendations to help you navigate your Sunday move deadline. Supporting our neighbors in Urbandale during difficult transitions is important to us, even on days our crews aren't in the field. We look forward to handling the heavy lifting for you when you transition to your final home.
Nancy Stevens
3 months ago
Kirby's Moving Company did a fantastic job moving our 5 safes. Our movers were courteous, professional, and friendly - and very good at their job! Thank you to Tevin, Armon, Donald, and Mason - they worked efficiently and with great knowledge of how to best handle our safes. They truly worked as a team as they carefully wrapped, transported, and placed our safes without incident. Tevin, Armon, Donald, and Mason communicated so well with each other about every careful move they are making as they are approaching tight doorways, ramps, etc. The result was a perfect day with no incidents whatsoever! And those were very large safes! I would definitely recommend this team of movers.
Response from the owner:Nancy, it was our pleasure to safely transport those five large safes for you. Tevin, Armon, Donald, and Mason take great pride in their communication and specialized expertise, especially when navigating heavy items through tight doorways and ramps. We are thrilled to hear the move was seamless and look forward to assisting you with any future needs in the Greater Des Moines area.
Tisa Warren
4 months ago
Mike and Dale were excellent. They were very nice and hardworking guys. They made a stressful time much more bearable. I would recommend Kirby’s to anyone with an upcoming move.
Response from the owner:Hi Tisa, it is wonderful to hear that Mike and Dale provided such excellent and hardworking service for you. Our mission is to make a stressful transition much more bearable, and we are glad their professional approach gave you peace of mind. We truly appreciate your recommendation and look forward to serving you again.
Cheyenne
4 months ago
Had an amazing experience with Kirby's and would use them again in a future move or any other services they have. First, Dylan in the office was amazing and so helpful. I had no pressure in using them. No constant phone calls, emails, etc (unlike their competitors). Dylan answered all my questions and went above and beyond. When it came to our moving day, our movers Armon & Mason were awesome. I felt terrible for having them move in the cold and snow but they were champs. They asked and listened on what our plan was. They were quick but also handled everything with care. I hope we get them again in a future move! Would use Kirby's moving company again!

Bonus:
Dylan in the office also over quoted us so we would know how much it was on the higher end of things but our final bill was cheaper then estimated quote. Armon and Mason beat the estimated time.
Response from the owner:It was such a pleasure helping you move, Cheyenne, and we are so proud of Armon and Mason for braving the snow and cold to get the job done efficiently. We strive for transparency and a no-pressure environment, so it’s wonderful to hear that Dylan’s helpful approach and our honest pricing made your experience stress-free. Our team looks forward to assisting you with any future moves or storage needs in the Greater Des Moines area.
Katie Baumert
4 months ago
Me and my boyfriend hired Kirby’s to move us from our 3rd floor 2 bedroom apartment to our new 3rd floor 2 bedroom apartment. They were extremely nice and professional. Their quotes were the best in the area and they finished a little early and under their quote! They were champs handling all of the stairs with our heavy furniture. Nothing was damaged and they took great care of fragile items like TVs and Mirrors. I would 100% hire them again for my future moves, and recommend them to anyone looking for movers in the local area. Thank you so much to the team that helped us!
Response from the owner:Hi Katie, it was a pleasure helping you and your boyfriend transition between your 3rd-floor apartments. Our team takes pride in tackling those stairs with heavy furniture and ensuring fragile items like your TVs and mirrors remain safe. We are glad we could complete the move under the initial quote and look forward to being your go-to movers for any future relocations in the Des Moines area.
Elizabeth Thurman
4 months ago
Tay and Marty were the highlight of my move. They were polite and caring and I would have them move me again in a heartbeat.
Response from the owner:It is wonderful to hear that Tay and Marty could make your moving day a highlight, Elizabeth. Our team strives to bring a personal, caring touch to every move, and we are glad their professionalism gave you peace of mind. Should you ever need assistance in the Greater Des Moines area again, we would be honored to help with your next transition.
Doug Hawkinson
4 months ago
Very good experience. Armond, Mason, and Donald were excellent. When we needed another truck, they got one within hours to finish loading our stuff. Would highly recommend
Response from the owner:It was a pleasure helping you with your move, Doug. I am glad Armon, Mason, and Donald could quickly coordinate that additional truck to ensure everything was loaded and handled with care. Our team takes great pride in being resourceful for our neighbors, and we look forward to assisting you with any future moving needs.
JR Marsh
5 months ago
“I couldn’t have asked for better movers than Del and Donald! These two guys were extremely professional, careful, and hardworking. They moved all my boxes and heavier items; like the electric fireplace entertainment center, buffet table and mattresses/boxes springs with no issues at all. They also helped put together a brand new computer gaming desk & cat tree enclosure for us & made it look easy to do! They were fast, respectful, and made my move from Des Moines to Colfax so smooth. Five stars — I highly recommend them to anyone needing movers!”
Response from the owner:Hi JR, it’s wonderful to hear that Del and Donald made your move from Des Moines to Colfax such a success. We are glad they could handle the heavy items like your electric fireplace and even help assemble your new gaming desk and cat tree enclosure. Our team takes pride in providing that personal touch to
Emily Mielk
5 months ago
Use these guys regularly for work. Always super accommodating and hardworking! Love partnering with them! Highly recommend!
Response from the owner:Emily, we always enjoy partnering with you on your recurring commercial projects and appreciate the trust you place in our hardworking crew. Staying accommodating to your professional schedule is a top priority for our logistics team. We look forward to our next collaboration in the Des Moines area.
Jordan Beck
5 months ago
I can’t recommend Kirby’s enough. I had initially hired a different moving company (without much research) and they didn’t show up on my moving day. I called Kirby’s and Tay was able to pull together a crew that afternoon to get my move done. They saved me!

The crew was professional and very efficient. The team really cares about their customers.

I recommend you not to follow in my footsteps. Instead, you should hire Kirby’s from the start and not even consider another moving company!
Response from the owner:Jordan, it was our pleasure to step in and save the day after your original movers let you down. Tay and the crew were glad they could mobilize quickly to ensure your move stayed on track with the professionalism and care we strive for. We look forward to being your first call for any future relocation needs in the Greater Des Moines area.
Jasmine Carter
6 months ago
Tae and Eric made my moving experience so much better. They were friendly, quick, efficient and careful. 10/10 would recommend.
Response from the owner:It’s wonderful to hear that Tay and Eric could make your moving day so much smoother, Jasmine. Providing an efficient and careful experience is exactly what we strive for as a local, veteran-owned business. We hope you are settling in comfortably and look forward to helping you again down the road.
Julie Ertz
7 months ago
Michael and Del are fantastic. Hang onto them forever! They both went above and beyond moving the heavy stuff so professionally. Just great guys, service and attitude! I highly recommend!
Response from the owner:It is wonderful to hear that Michael and Del took such great care of you while handling those heavy items, Julie. We take immense pride in our team’s professional attitude and work ethic, as these are the core values Tay built this company on to honor Kirby’s memory. We are lucky to have them on the crew and will certainly pass along your kind words. We look forward to assisting you again whenever you need us.
Colin Cook
8 months ago
Response from the owner:Thank you, Colin!
N H
8 months ago
I had such a smooth out-of-state move with Kirby's. Dylan and Tay were excellent communicating with me and my family. Packing was quick, efficient and thorough. They wrapped my furniture well and everything made it to the destination safely. Will absolutely recommend them to people I know.
Response from the owner:We strive for a smooth move and outstanding service. Thank you for sharing your experience.
Todd Saffell
8 months ago
Wonderful experience. Eric and Dell showed up on time and worked quickly and carefully. Clean, efficient, and friendly, they clearly cared about doing the job right. They organized everything when unloading at our storage facility to allow us easy access to things while stored. Highly recommend and will definitely be a repeat customer for our next move.
Response from the owner:We ensure everything is well in order prior to us leaving the shop. We’re thrilled that your move went well. Thank you, Todd!
I did not realize just how much stuff my wife and I have, and on moving day (8-1-2025), I have never been more happy to have hired a mover.

We reached out to many different moving companies and posted in many Facebook groups to try and find a reasonable mover that we could trust with all of our property.

After many times explaining what items we owned to each company, many different quotes, we finally landed on Kirby. It was a short notice move, we booked it only a few days prior.

Eric and Tay arrived right on time with the arrival window they gave us, and immediately got to work asking us questions to be able to personalize our move and make sure we were well taken care of.

Just a few hours later, we’re now moved into our new home and everything is right where we need it to be!

Thanks Kirby, I’ll recommend the company to anyone who asks if I know a good mover!
Response from the owner:Thank you for selecting us for your move. We’re thrilled everything went smoothly.
Alex O'Neill
9 months ago
These guys rock! Had a great experience with them today. Would recommend them to anyone for local moves.
Response from the owner:Thank you, Alex!
Randy Easter
9 months ago
Courteous help did a great job thank you
Response from the owner:Thanks Randy!
Sara Shearer
9 months ago
Tay and Eric helped me move today, and they were fast, efficient and no damage to items or walls. They even took apart, moved and put my king adjustable bed together in no time. I highly recommend Kirby's, everything was straight forward and upfront from quote to set up. I didn't feel up-sold or asked to put down too big of a deposit. They came a little under quoted time, also.
Response from the owner:Great Team work. Thank you, Sara!
Ann Naffier
9 months ago
Tae and Eric were great, and did a wonderful and efficient job of moving two pianos for us. Thank you!
Response from the owner:Thank you, Ann!
Rosemary Mullin
9 months ago
They moved piano for us and did excellent job. Very pleased with the service.
Response from the owner:Thank you, Rosemary!
Kelly McCaig
10 months ago
Highly recommend Tay & Eric! They showed up on time, were professional and speedy! Took care of our furniture and doorways/walls.
Response from the owner:Thank you, Kelly!
Sara Schryver
10 months ago
I hired Kirby's Moving Company and had the pleasure of working with Dell and Maison. From start to finish, they were polite, professional, and incredibly efficient. They handled everything carefully, kept everything clean and organized, and moved quickly without cutting corners. I was genuinely impressed with their work ethic and attitude and wouldn’t hesitate to recommend them to anyone looking for a stress-free move. Thank you for the great help!
Response from the owner:It was a pleasure helping you with your recent move, Sara. I am thrilled to hear that Dale and Mason provided the professional, efficient service we strive for while keeping your belongings safe and organized. We truly appreciate your recommendation and hope you are settling in comfortably to your new home.
Taylor Grieve
10 months ago
Huge shoutout to Armon and Mason for making our move so much easier! These guys were incredibly friendly, efficient, and just all-around awesome to work with. What could’ve been a super stressful day felt totally manageable thanks to them.
They kept a great attitude the entire time and tackled every challenge without a single complaint. They made sure all our belongings were where we wanted them in our new place before they were finished! If you're moving and want a team that shows up ready to help and gets the job done right—ask for Armon and Mason!
Response from the owner:Hi Taylor, it is great to know that Armon and Mason’s hard work and positive attitudes helped make your moving day feel manageable and stress-free. Ensuring your belongings were placed exactly where you wanted them is part of the personal touch we strive for with every local move. We hope you are settling in well and look forward to serving you again in the future.
Kirby's Moving Company did an amazing job with our move! We had a very tight 8 hour window to move all of our belongings from the sold house to our new house. Tay and his team worked so hard and were able to move everything within that timeframe. Every single person that helped us was very kind, professional and took great care of our belongings. I would highly recommend them!!
Response from the owner:Dan, managing a move within a strict eight-hour window is a challenge Tay and the team were proud to meet for you and Elizabeth. We understand the pressure of moving between homes on the same day and strive to provide the professional care your belongings deserve. We hope you are settling in beautifully to your new house and look forward to assisting you with any future needs.
Steve Peterson
10 months ago
Very friendly, on time, and did a great job.
Response from the owner:Thank you, Steve! Keep us in mind on your next move.
dennis rosauer
10 months ago
Armon and Mason and Def(?) provided excellent service. They communicated as to the timing of the move, and any other information we needed. A concern we have is we requested a TV mount service with the company, but twice we were told someone was going to show up but didn't. We had some damage to the wall, and landed up having another company provide the TV mount service. Thanks.
Response from the owner:Dennis, it is great to know Armon and Mason provided excellent communication, though I sincerely apologize for the frustration regarding the TV mount and the wall. As a combat-veteran-owned business, we value honesty and would appreciate the chance to address these concerns directly. Please reach out to Tay at our office so we can make this right for you. We look forward to providing you with a seamless five-star experience next time.
Hali Vanwinkle
10 months ago
Wal and Mason were quick, efficient, and great to work with. They made the entire loading experience very easy. They had a good sense of humor and we would easily book again with Kirby's moving company and would definitely request the 2 of them specifically if we needed to do this again. We even called last minute as we realized we were in over our heads and they were able to send us these 2 gentlemen 2 hours from our last minute request. Highly recommend!
Response from the owner:Hali, I am so glad Wal and Mason were able to jump in with just two hours' notice to help when your project became overwhelming. Their ability to maintain a sense of humor while working efficiently is exactly the standard we strive for at Kirby's. We will pass your praise along to them and hope to serve you again soon.
Cynthia Bower
10 months ago
Absolutely amazing in every way
I thought I had movers lined up
They canceled at last minute and a friend told me about Kirby movers. So on extremely short notice . This was a mission impossible for me.
I'm a window of a 5 trem green beret instructor Vietnam and 8 months ago got
Ingerd severally and other health
So when they got here to move me I was behind on packing on everything I had alot
Of stuff. Very friendly . Everything they packed they handle with love even junky items now that's loyalty
This is truly a 5 star company
I believe my husband is saluting
Kirby movers from heaven
Thank you for making this mission possible
This move took 2 trucks a very challenging move for Kirby.
If you have a complicated move
Call Kirby movers.
And veteran owned.
Response from the owner:Cynthia, it was a profound honor for our veteran-owned team to complete this complex, two-truck mission for you. Knowing that we could provide some relief and handle your belongings with care during such a challenging time means a lot to our entire crew. We wish you nothing but the best in your new home.
Carolyn Tiernan
11 months ago
Excellent experience from first informational inquiry to end of move! Wonderful communication and followup throughout.
Response from the owner:Carolyn, providing a seamless experience from your very first inquiry to the final box is our top priority. We believe that clear communication and diligent follow-up are key to a stress-free transition for our neighbors. It was a pleasure serving you, and we hope you are enjoying your new space. We look forward to being your moving partner for any future needs.
Jonathan Grote
11 months ago
Armon & Mason are awesome to work with! They went the extra mile and was very helpful when working a few complicated issues. Thank you for the great service!
Response from the owner:Jonathan, Armon and Mason truly enjoy going the extra mile to solve those complicated logistics that can pop up on moving day. Our team treats every move with the same commitment and personal touch that Tay established in memory of Kirby. We are glad we could make the process easier for you and look forward to working with you again whenever you need us.
Garrett Martz
11 months ago
Tae and Eric were on time and very professional. They made moving which is normally very stressful a great experience. Thank you guys again for your quick thinking to get my large couch into the place!!!
Response from the owner:Garrett, we know how stressful moving can be, so having Tay and Eric there to problem-solve that large couch was our pleasure. Providing professional, punctual service is a hallmark of our family-owned business and our commitment to the community. We hope you are relaxing comfortably in your new home now and look forward to seeing you again for your next move.
Bryan Boyd
11 months ago
Absolutely great experience with these Movers! Very reasonably priced. Had a large household took 8.5 hours to move. Kirby's was very helpful and flexible throughout the entire move. Thank you Tay, Nancy, Dillion, Russell and the other guys who helped move. I would highly recommend this company for your next move! Very professional!
Response from the owner:Bryan, it was a pleasure for Tay, Nancy, Dillion, and Russell to assist with your large household transition over those eight-and-a-half hours. We strive to remain flexible and helpful throughout the entire process to ensure everything goes smoothly for our neighbors. We look forward to helping you with any future moving or storage needs.
Katie Bailly
11 months ago
Ramon & Mason did a great job with this moving process and it alleviated so much stress I was feeling. They were informative and took great care of my items. Will definitely be using this company again.
Response from the owner:Katie, hearing that Armon and Mason were able to alleviate your stress during the moving process means a lot to our team. Taking care of your items as if they were our own is a core part of our mission here in the Des Moines area. We look forward to serving you again whenever you are ready for your next move.
Joy Wykle
12 months ago
Great company! They moved a Baby Grand Piano from Jefferson to rural Radcliffe Iowa. Excellent, patient, and very professional. Highly recommend this company!
Response from the owner:Joy, moving a Baby Grand Piano requires a high level of patience and specialized expertise, and we are glad our team demonstrated those qualities on the trip from Jefferson to Radcliffe. We take great pride in handling such delicate instruments with the professional care they deserve. We hope you enjoy the music in your new home for many years to come.
Zac Sandvig
12 months ago
Response from the owner:Zac, we are glad to see you had a positive experience with our team. Our mission is to provide honest and reliable moving services to the entire Greater Des Moines community. We look forward to the opportunity to assist you again in the future.
J Barkema
12 months ago
Armon and Mason were very professional and did an excellent job moving a safe for us from a basement. Definitely recommend them and Kirbys for your move
Response from the owner:J, moving a heavy safe out of a basement requires a specific level of technical expertise and equipment, and I’m glad Armon and Mason executed that for you professionally. Our team takes great pride in mastering the physics of specialty transport items. We look forward to assisting you with any future heavy-item moves.
Kevin Gnaster
12 months ago
Tay and Eric were a fantastic help and made the process very easy. I would definitely recommend and use them again if I were to move.
Response from the owner:It was a pleasure having Tay and Eric assist with your relocation, Kevin. We aim to make every move as seamless as possible, and we're glad they hit the mark for you. We look forward to helping you again whenever you're ready for your next transition.
Tami Martinek
1 year ago
Ty, Tay, Eric, Mason,( plus two others that we don’t have names of) were absolutely awesome!! They all worked so hard, very courteous and professional. We could not have asked for a better moving experience!!! Thanks guys!!!
Response from the owner:Tami, we are so glad Ty, Tay, Eric, Mason, and the rest of the crew provided the professional service you deserved. Hearing that our team's hard work led to a great experience is exactly what we strive for. We hope you are settling in well to your new space.
Sammy Sam
1 year ago
Mason and Armon were so quick, I can't thank them enough! Respectful, had fun with it, and made sure everything was placed where I wanted. I would definitely recommend Kirby's to anyone moving, especially these two of you can request them!
Response from the owner:Sammy, it’s great to hear that Mason and Armon made your move efficient and even a bit of fun. Ensuring your belongings are placed exactly where you want them is a key part of our service. We’ll be sure to pass along your kind words to those two.
Megan Martin
1 year ago
Highly recommend!!! We are so grateful for Tay and his team! We would use them 10000 times over. We had a huge safe that they were able to move for us that most other companies wouldn’t touch. Plus they were super friendly and easy to work!
Response from the owner:Megan, we take a lot of pride in our specialty moving capabilities, so we're thrilled Tay and the team could handle that large safe for you. It’s rewarding to tackle the technical moves that others might avoid. Please let us know if you need help with any heavy items in the future.
Grant Burgess
1 year ago
Kirby's Moving Company is fantastic! Handled everything carefully, and made the entire experience great! Armon, Mason, and Anwar were top-notch! 10/10!

Second move review update from 03/21/2025:

Armon and Mason helped me move again, and like the first time, they were fantastic! They were efficient, friendly, and extremely careful. I cannot recommend these guys enough for their incredible service, and making my move so easy! 10/10!
Response from the owner:Thank you, Grant! Our Team had a great time helping you today.
Emily Wood
1 year ago
Armon and Mason did a great job helping us with our move today! We had several heavy pieces of furniture to move up/down stairs, and they handled them all well. I have had previous movers scratch furniture and I appreciated how much care they took in wrapping and protecting our belongings. They were extremely polite and made sure to put things where we asked, even giving advice on whether something would fit the way I envisioned. Highly recommend!
Response from the owner:Emily, we appreciate you noticing the care Armon and Mason took with wrapping your furniture and navigating those stairs. Protecting your belongings and offering honest advice on furniture placement is how we ensure a successful relocation. We look forward to being your go-to movers for any future needs.